yesb Privacy Policy — How We Protect Your Data

01 Who We Are

This Privacy Policy applies to yesb ("we", "us", "our"), the online gaming platform accessible at yesb.now. yesb is the data controller responsible for the personal data of players who register and use the yesb platform.

When we say "personal data" in this Privacy Policy, we mean any information that can identify you as an individual — either on its own or when combined with other information. This includes your name, phone number, email address, payment details, and device information.

If you have any questions about how yesb handles your personal data, you can contact us at any time using the details in Section 12 of this Privacy Policy. We take all privacy enquiries seriously and aim to respond within 48 hours.

02 Data We Collect

yesb collects personal data from you in two main ways: data you provide directly when using the platform, and data that is collected automatically when you access yesb. The table below summarises what yesb collects and why.

yesb does not collect any special category data such as racial or ethnic origin, political opinions, religious beliefs, or health data, unless you voluntarily disclose such information in a support communication.

03 How We Use Your Data

yesb uses the personal data we collect for the following purposes. We only use your data for purposes that are consistent with why it was collected in the first place.

• Account management: To create and maintain your yesb account, verify your identity, and keep your account secure.
• Payment processing: To process your deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
• Platform operation: To deliver the games and services available on yesb, personalise your experience, and remember your preferences.
• Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, and other illegal conduct on the yesb platform.
• Responsible gaming: To monitor your gaming activity and identify patterns that may indicate a gambling problem, so we can offer appropriate support tools.
• Legal compliance: To comply with applicable laws and regulations, including identity verification and anti-money laundering requirements.
• Customer support: To respond to your enquiries, resolve disputes, and improve the quality of yesb's support service.
• Platform improvement: To analyse how players use yesb so we can fix problems, add features, and make the platform better for everyone.
• Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional offers from yesb.

yesb will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or having a clear legal basis to do so.

04 Legal Basis for Processing

yesb processes your personal data on the following legal grounds:

• Contract performance: Processing your data is necessary to provide you with the yesb services you have signed up for, including account management and payment processing.
• Legal obligation: yesb is required by law to collect and retain certain data, including identity verification records and transaction histories, for anti-money laundering and regulatory compliance purposes.
• Legitimate interests: yesb has a legitimate interest in processing data to prevent fraud, maintain platform security, and improve the yesb service — provided these interests are not overridden by your privacy rights.
• Consent: Where yesb relies on your consent to process data — for example, to send you promotional communications — you have the right to withdraw that consent at any time by contacting yesb support or updating your account preferences.

05 Data Sharing

yesb does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are required to handle it securely and in accordance with applicable data protection standards.

• Payment providers: yesb shares necessary financial data with bKash, Nagad, and Rocket to process your deposits and withdrawals. These providers have their own privacy policies governing how they handle your data.
• Identity verification services: yesb may share your identity documents with third-party verification providers to confirm your age and identity as required by our operating standards.
• Fraud prevention services: yesb may share data with fraud detection and anti-money laundering service providers to protect the platform and its players.
• Legal authorities: yesb will disclose your data to law enforcement or regulatory authorities if required to do so by law, court order, or to protect the rights and safety of yesb and its players.
• Business transfers: In the event that yesb is acquired by or merged with another entity, your personal data may be transferred as part of that transaction. You will be notified of any such transfer.

All third parties with whom yesb shares data are contractually required to use it only for the specified purpose and to maintain appropriate security standards. yesb does not share your data with advertisers or data brokers.

06 Cookies

yesb uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit yesb. Here is how yesb uses cookies:

• Essential cookies: These are required for the yesb platform to function. They keep you logged in during your session and remember your security preferences. You cannot opt out of essential cookies without stopping use of yesb.
• Functional cookies: These remember your preferences — such as your preferred language or display settings — so you don't have to set them every time you visit yesb.
• Analytics cookies: These help yesb understand which pages and games are most popular, how long players spend on the platform, and where technical problems occur. This data is used in aggregate and does not identify you personally.

yesb does not use advertising cookies or third-party tracking cookies that follow you across other websites. You can manage cookie settings through your browser, though disabling essential cookies may affect your ability to use yesb.

07 Data Retention

yesb retains your personal data for as long as your account is active and for a period after account closure as required by law and our operational needs. Specifically:

• Account and identity data is retained for a minimum of 5 years after account closure to comply with anti-money laundering regulations.
• Transaction records are retained for a minimum of 5 years from the date of the transaction.
• Support communications are retained for 3 years from the date of the last communication.
• Technical and usage data collected via cookies is retained for a maximum of 13 months from collection.

After the applicable retention period, yesb will securely delete or anonymise your personal data so that it can no longer be linked back to you. If you request deletion of your data before the end of the retention period, yesb will delete what it is legally permitted to delete and explain why any remaining data must be kept.

08 Your Rights

As a yesb player, you have the following rights over your personal data. yesb is committed to honouring these rights promptly and without unnecessary barriers.

09 Data Security

yesb takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the yesb platform.
• Encryption of sensitive data at rest, including payment information and identity documents.
• Strict access controls ensuring that only authorised yesb personnel can access personal data, and only to the extent necessary for their role.
• Regular security assessments and penetration testing of the yesb platform.
• Two-factor authentication options for player accounts to reduce the risk of unauthorised access.

While yesb takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong password, do not share your login credentials, and contact yesb support immediately if you suspect your account has been compromised.

10 Children's Privacy

yesb is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use yesb or provide any personal data to us.

If yesb becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on yesb, please contact us at [email protected] so we can investigate and take appropriate action.

11 Changes to This Policy

yesb may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make changes, we will update the "Last Updated" date at the top of this page.

For significant changes that materially affect how we use your personal data, yesb will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of yesb after any update to this Privacy Policy constitutes your acceptance of the revised policy.

We encourage you to review this Privacy Policy periodically so you are always aware of how yesb is handling your personal data. If you have any concerns about a change to this policy, please contact yesb support before continuing to use the platform.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way yesb handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week, and we take all privacy enquiries seriously.

For data access, correction, or deletion requests, please include your registered email address and a brief description of your request so we can locate your account and respond efficiently.